When you purchase one of our guitars, you are covered by a warranty that protects you against defects in materials and workmanship.
If you experience a problem with your guitar during the warranty period, and we determine that the problem is covered by the warranty, we will repair or replace the guitar at no charge.
It is important to keep your original sales receipt, as this will be required to make a warranty claim. You should also register your guitar with us so that we have your contact information on file.
Tips for Getting the Most Out of Your Guitar Warranty
Here are a few tips for getting the most out of your guitar warranty:
- Read the warranty carefully so that you understand what is and is not covered.
- Keep your original sales receipt.
- Register your guitar with us.
- Take care of your guitar and follow our recommended maintenance procedures.
- If you experience a problem with your guitar, contact us as soon as possible.
Troubleshooting
If you are having trouble with your guitar, here are a few things to check:
- Make sure that the guitar is properly set up.
- Make sure that the strings are in good condition.
- Make sure that the guitar is not damaged.
- If you are still having trouble, contact us for assistance.
Warranty Claims
To submit a warranty claim, please complete this webform.
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